Last updated: January 2026
At A4USolution, we strive to provide high-quality digital marketing and web development services. Please read our Refund & Cancellation Policy carefully before purchasing any services.
1. Refund Policy
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All payments made for services are non-refundable, except in cases where A4USolution fails to deliver the agreed-upon services.
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Refund requests must be submitted in writing to contact@a4usolution.com within 7 days of service delivery or invoice issuance.
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If a refund is approved, it will be processed using the original payment method within 14 business days.
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Partial payments for completed milestones or work already delivered are non-refundable.
2. Cancellation Policy
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Clients may request to cancel services at any time by sending a written notice to contact@a4usolution.com.
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Cancellation requests submitted before work has started may be eligible for a full refund of any advance payment, minus any administrative fees.
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Cancellation requests submitted after work has commenced are subject to a deduction for work completed and resources utilized.
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Any ongoing campaigns, website development, or marketing activities will be stopped immediately upon approval of cancellation.
3. Service-Specific Conditions
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Digital Marketing Campaigns (Google Ads, Facebook Ads, SEO, etc.): Refunds for advertising spend are not provided. Refunds apply only to service fees charged by A4USolution.
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Web Development or Design Projects: Partial refunds may apply only for undelivered services as per project milestones.
4. How to Request a Refund or Cancellation
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Submit your request in writing to contact@a4usolution.com with your project details, invoice number, and reason for refund or cancellation.
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Our team will review the request and respond within 3–5 business days.
5. Changes to Policy
A4USolution reserves the right to update or modify this Refund & Cancellation Policy at any time. Continued use of our services constitutes acceptance of any changes.
Contact Information:
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Email: contact@a4usolution.com
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Phone: +880 9611-042850
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Address: 54, Shakerthek 12, Mohammadpur, Dhaka